Order processing
Orders are carefully packed and usually dispatched within 1–3 business days after payment confirmation. Custom, personalised, or seasonal orders may need additional preparation time; if so, we will share the expected dispatch date with you.
Delivery timelines
Once dispatched, standard delivery to serviceable locations generally takes 3–7 business days. Deliveries to remote locations, special-service areas, or during festive periods may take longer. The estimated delivery date shown at checkout is an estimate and can be affected by courier delays, weather, holidays, or circumstances outside our control.
Shipping charges
Applicable delivery charges are calculated and displayed at checkout based on the delivery address, order value, and available courier service. Any free-delivery offer or promotional shipping benefit will be shown at checkout and will apply according to the terms of that offer.
Delivery address
Please enter a complete and accurate delivery address, including the recipient’s name and contact number. Once an order has been dispatched, an address change may not be possible. If a shipment is returned because of an incorrect or incomplete address, failed delivery attempts, or the recipient’s unavailability, additional delivery charges may apply before it can be sent again.
Tracking and receipt
Where tracking is available, we will share the tracking details with the contact information provided at checkout. Please keep your phone available on the expected delivery date and check the package at the time of receipt.
Damaged or missing items
If your package appears damaged or an item is missing, please contact us within 48 hours of delivery with your order details and clear photographs of the outer package and its contents. We will review the matter and help with the next steps.
Get in touch
For shipping assistance, contact us at ramankaurdesigns10@gmail.com or WhatsApp us at 9888391095.
We will be happy to help with order and delivery questions during Monday – Saturday, 10am – 6pm.